Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site.

Information you provide

• Name, phone number, and email address submitted through our contact or estimate request forms.
• Any project details or notes you include in a form submission or email.
• Communications you send us by phone or email.

Information collected automatically

• Browser type and version, operating system, and device type.
• Pages visited, time spent on pages, and links clicked.
• IP address and approximate geographic location derived from it.
• Referral source (the site or search query that brought you here).

2. Cookies and Tracking

Our website uses cookies and similar tracking technologies to operate correctly and to understand how visitors use the site. Cookies are small files stored on your device.

• Essential cookies are required for the site to function. You cannot opt out of these.
• Analytics cookies (such as those set by Google Analytics or Vercel Analytics) help us understand traffic patterns. These can be blocked through your browser settings or a cookie opt-out tool.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests, questions, and other inquiries you send us.
• Schedule appointments and communicate about your project.
• Improve the content and performance of our website.
• Comply with applicable laws and protect our legal rights.

We do not sell your personal information to third parties. We do not send marketing emails unless you have specifically requested them.

4. How We Share Your Information

We do not sell or rent your personal information. We may share it in limited circumstances:

• Service providers: Third-party tools we use to operate our website and manage communications (such as form providers and analytics platforms) may process your data on our behalf. These providers are bound by contractual obligations to protect your data.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We keep personal information for as long as it is needed to fulfill the purpose for which it was collected, or as required by law. Estimate request and contact form submissions are typically retained for up to 3 years. You may request deletion at any time by contacting us at the email below.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain data processing activities.

To exercise any of these rights, contact us at hello@burbanksunroomsandpatios.com. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

BSP Burbank Sunrooms & Patios

639 S Glenwood Pl Suite 220

Burbank, CA 91506